MOBE FAQ | MOBE

MOBE is here
for you.

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Find information to earn and redeem your reward, prep for your first call, request a different Guide, and more.

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Your MOBE Reward

Learn how to earn your $100 gift card and watch a video to get step-by-step help to redeem your rewards.

Log in to your account to see your progress page. Review the eligible actions you’ve already taken and see which steps you can take next to earn your gift card.

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MOBE Guide Calls

Your Guide will call you at the date and time of your scheduled appointment to discuss your goals. Learn more about how you will partner with your MOBE Guide.

If you don’t receive a call, please call 844-841-9725 right away so we can connect you with your Guide during your scheduled time.

Get the most out of MOBE.

  • Set up your account. You only need to enter your name and birth date to get started.
  • Download the MOBE Health Guide app to schedule calls, track your progress, find useful content, see your incentive earning status, and more.
  • Explore the Blog for relevant articles and recipes.
  • MOBE is here for you. Call 844-841-9725 or chat with your Guide in your account.

Finding the right fit is important. Just give us a call if you’d like to connect with a different MOBE Guide.

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MOBE Pharmacist Calls

Your Pharmacist will call at your scheduled appointment date and time to discuss which medications you take, what they’re for, and how to make sure they’re safe and effective. Learn more about how you’ll partner with your Pharmacist.

If you don’t receive a call, please call 844-841-9725 right away so we can connect you with your Pharmacist during your scheduled time.

Get the most out of MOBE.

  • Set up your account. You only need your name and birth date to get started.
  • Download the MOBE Health Guide app to schedule a call, read a summary of your call, and view your complete medication list.
  • Talk to your provider about your Pharmacist’s recommendations.
  • Explore the Blog to read posts that can help you understand and manage your meds.
  • Let your Pharmacist know if your health, meds, or provider have changed.

You can find your meds summary in the progress screen of your MOBE account. If you need more help, call MOBE at 844-841-9725 or chat with your Pharmacist in your account.

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Your MOBE Account

There are two ways to set up your account to schedule a call, chat, and more. Download and use the MOBE Health Guide app or visit the MOBE website on your computer.

Be sure to enter your name as it appears on your health insurance card and birth date to get started.

Get the most out of your account with these simple steps. 

  • Never miss a message from MOBE.
    • Manage your notification settings in the MOBE Health Guide app. Select Main Menu > Settings > My Notifications to see your options.
  • Sync your Fitbit®, Apple Health®, or other health tracker to your account. 
    • Open the MOBE Health Guide app. Select main Menu > Connect Health Data to import your progress information.
  • Match with a Guide to work on your health goals together.
    • Select your preferences for language, availability, and gender to find the Guide who’s right for you.
  • Partner with a Pharmacist to better manage your meds.
    • Review your medication list, get recommendations after your calls, and schedule your next call with a Pharmacist.
  • Learn all about MOBE and what it’s like to work toward your goals with a MOBE Guide.
  • Explore articles, recipes, and more on the health topics you care about most.

Contact us.

Call: Monday–Friday from 6 a.m.–10 p.m. CT at 844-841-9725 (TTY 711)

Email: info@MOBEforlife.com

*Restrictions apply. This gift card is paid for and sponsored by MOBE. This offer is only valid for the intended recipient and conditioned upon eligibility for MOBE services at the time of enrollment. This offer is not transferable to another party. Eligible participants can earn one $100 Gift Card for completing two eligible activities between January 1, 2024 and December 31, 2024. Recipients can expect to receive their gift card within seven business days after completion of two activities.

Fitbit is a registered trademark of Fitbit LLC and/or its affiliates. 

Apple Health is a registered trademark of Apple Inc.